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Contact Us

By phone

By email

Walk-up

Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801

Hours

Sunday
11 am – 5 pm
Monday–Thursday
7:30 am – 6 pm
Friday
8 am – 5 pm
Saturday
Closed

Interim Hours start December 18th

Holiday Closure: Dec 24th-Jan 3rd

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemails on our next business day.  

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

UAS Email

UAS has enacted UA Google as part of unifying the University of Alaska (More Information). If you have not already moved your mail off the old Exchange server, migration instructions are available. This content will become unavailable in Spring Semester.  

To access your new Google email: http://google.alaska.edu/ or the Email/Calendar link from the top navigation bar of UAS webpage.

To access your old Exchange email: https://mail.uas.alaska.edu/owa/

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

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