Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801
- 11 am – 5 pm
- 7:30 am – 6 pm
- 8 am – 5 pm
Interim Hours start December 18th
Holiday Closure: Dec 24th-Jan 3rd
The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.
Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemails on our next business day.
For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!
UAS has enacted UA Google as part of unifying the University of Alaska (More Information). If you have not already moved your mail off the old Exchange server, migration instructions are available. This content will become unavailable in Spring Semester.
To access your new Google email: http://google.alaska.edu/ or the Email/Calendar link from the top navigation bar of UAS webpage.
To access your old Exchange email: https://mail.uas.alaska.edu/owa/
Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus.
Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.