The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.
MON-FRI: 8:00AM – 7:00PM
For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!
UAS is in the process of transitioning to using UA Google, as part of a move to unify the University of Alaska system. More information about this transition can be found here. All documentation is actively being updated, as we discover new changes to the system. Our full email page is available here. Migration instructions are presented here, please read them carefully.
To access your new Google email: http://google.alaska.edu/ or the Gmail link from the top navigation bar on this page.
To access your old Exchange email: https://mail.uas.alaska.edu/owa/
Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus.
Located in Hendrickson 101B, Media Services assists the UAS with their audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.