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Don't Panic! Office 2010 has autosave turned on by default to run every 10 minutes. It is likely you can recover (at least) that version of your document.

Try these methods in this order and don't hesitate to call us at 796-6400 for assistance.

1. Restart Word to look for the recovered document

  1. End all Word related processes:
    1. Press Ctrl+Alt+Esc to open the Task Manager dialog box.
    2. On the Processes tab, click any instance of Winword.exe or Microsoft Word, and then click End Process. Repeat this step until you have quit all instances of Winword.exe and Word.
      Note If this is your first time using Task Manager in Windows 8.1 or Windows 8, click More details to see all processes.
    3. Close the Windows Task Manager dialog box.
  2. Restart Word and then see if the missing file is displayed in the Document Recovery task pane.By default, Word searches for AutoRecover files each time it starts.
  3. Double click the AutoRecover files one by one. If you find the lost Word file, save it immediately

2. Search for AutoRecover files (2010)

If the Recovery pane does not open, manually search for AutoRecover files (.asd files). To do this, follow these step, as appropriate for the version of Word that you are running. 

  1. On the File menu, click Recent.
  2. Click Recover Unsaved Documents.
  3. If you find the Word document that you are looking for, double-click it to open it.
  4. Save it immediately.

3: Search for Word backup files

  1. Start Word 2010.
  2. Click the File menu, and then click Open.
  3. Locate the folder in which you last saved the missing file.
  4. In the Files of type list (All Word documents), click All Files. The backup file usually has the name "Backup of" followed by the name of the missing file.
  5. Click the backup file, and then click Open.

If you have other versions of Office all instructions can be found here: 



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